Delivery & Refunds

Goods and Services – Offer and Acceptance

By placing an order for any goods or services on our Service, you are offering to purchase the goods or services on and subject to the Terms of Service, and at the price (including delivery and other charges and taxes) specified on the website at the time of offer. In order to contract with Littlegren you must be able to make a legally binding contract – goods and services are not available to persons under the age of 18 years, nor any other person legally prohibited from entering into a binding contract. By placing your order you are verifying to Littlegren that you are able to make a legally binding contract. You must also possess a valid credit or debit card issued by a bank acceptable to us. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods and services. When you place an order, you will receive an acknowledgement email confirming receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order. 

Littlegren reserves the right to accept or reject your order for any reason, including, without limitation, an error in the good or service description or the price posted on the website, the availability of the good or service, or an error in your order. All descriptions of goods and services and pricing are subject to change at anytime without notice, at the sole discretion of us. Any description of such goods or services has been given by way of identification only and the giving or use of such description shall not constitute any sale hereunder a sale by description. If we discover an error in the price of any goods or services that you have ordered we will inform you of this as soon as possible, and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If your order is cancelled and you have already paid for the goods or services, you will receive a full refund. We reserve the right to modify or discontinue any product or service (or any part or component thereof) at any time. We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service. Any offer for any product or service made on this Service is void where prohibited. We have made every effort to display as accurately as possible the colours and images of goods and services that appear on the Service, however we cannot guarantee that your device display of any colour will be accurate. 

Your contract with Littlegren comes into existence when Littlegren forwards you an email containing confirmation of receipt and acceptance of your order and confirmation of receipt of your payment. Once your order is accepted it will be subject to return or exchange only according to our policy. We do not warrant that the quality of any goods, services, information, or other material purchased or obtained by you will meet your expectations. Nothing in these Terms of Service is intended to exclude, restrict or modify any statutory obligation of Littlegren.

Shipping Arrangements

Our Shipping Policy sets out our arrangements with respect to delivery of goods - by using this Service, you consent to the policy terms.

Force Majeure

Littlegren shall not be responsible for non-delivery or delay in providing the Service where caused by force majeure. Littlegren shall be excused from performance of its obligations when and to the extent such performance is delayed or prevented by force majeure. For the purpose of this commitment, force majeure shall include, but is not limited to natural disasters, civil disasters, political event, change of legal / political environment, business disruption, accidents, earthquake, flood, hurricane or typhoon, tornado, tsunami, volcanic eruption, wildfire/bushfire, landslide or avalanche, fire, flood, storm, earthquake, terrorist acts, revolt, war, financial markets disturbances, changes of regime or tax or regulatory authority, energy failure, external telecommunications failure, and/or failure of transport systems.

Warranties And Limitation Of Liability

We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, error-free, secure or free of viruses. We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable. You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you. You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all goods and services delivered to you through the Service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, satisfactory quality, durability, title, and non-infringement. In no case shall Littlegren, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost goodwill, lost anticipated savings, loss or corruption of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, in equity, under statute, under indemnity, based on a fundamental breach or breach of a fundamental term, or any other basis, arising from your use of any of the Service or any goods and services procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law. Nothing in these Terms of Service excludes, restricts or modifies any right or remedy, or any guarantee, warranty or other term or condition, implied or imposed by any legislation that cannot lawfully be excluded or limited. This may include the Australian Consumer Law that contains guarantees to protect the purchasers of goods and services in certain circumstances. In particular our goods and services may come with guarantees that cannot be excluded under the Australian Consumer Law. You may be entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You also may be entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. If any guarantee, warranty, term or condition is implied or imposed in relation to these Terms of Service under the Australian Consumer Law or any other applicable legislation and cannot be excluded, and Littlegren is able to limit the remedy for a breach, then the liability of Littlegren for breach is limited to one or more of the following, at Littlegren’s option:

  • in the case of goods, the replacement of the goods or the supply of equivalent goods, the repair of the goods, the payment of the cost of replacing the goods or of acquiring equivalent goods, or the payment of the cost of having the goods repaired; or
  • in the case of services, the supplying of the services again, or the payment of the cost of having the services supplied again.